Shipping policy

Order Processing 

Please allow a minimum of 2-3 days to process and ship your order. You will be notified via email once your order is on the way.  

Shipping 

Out-of-state orders are generally shipped using USPS Priority. Anything shipped within Ohio uses USPS Ground Advantage.  

If you order online, choose USPS Priority, especially during the holidays. Make sure to take advantage of the insurance option at checkout to avoid being liable for losses. SpeakEasy is not responsible for items lost during shipping when shipped FOB S.E.  

Domestic Shipping Rates and Estimates 

We do not offer flat-rate shipping. All shipping costs are based on weight and box dimensions per order. Actio Pro radios cost around $15 to ship. The Liberator Max radios are covered by shipping insurance and cost around $45 based on your order value.  

International Shipping 

International shipping is provided upon request and will be quoted through FedEx or DHL. 

Your order may be subject to import duties and taxes (including VAT), incurred once a shipment reaches your destination country. Speak Easy is not responsible for these charges if they are applied and are your responsibility as the customer. 

Refunds, Returns, and Exchanges

[Please see current SPE policy: https://www.dropbox.com/scl/fi/y4vmj3g6mg694s1teyfj3/24-0910-SPE01-Shopify-Return-and-Refund-Policy-Template.docx?rlkey=9ho2ugkqtugq9farbzps8cwg9&dl=0] 

If you have any further questions, please don't hesitate to contact us at alex@speakeasycommunication.solutions.